Shipping and Returns

1. Countries We Ship To:

We ship worldwide directly from Tokyo, Japan. Local duties and taxes will be due upon delivery, determined by each receiving country.

2. Shipping Rates & Methods

・STANDARD SHIPPING
We ship products using ePacket as a standard shipping. Shipping Fee, $5.95 - $9.95 depending on the area is calculated when checkout. Delivery speed depends upon the shipping area. It usually takes 7-10 days.

・EXPRESS SHIPPING
Delivery time varies depending on destination country, but it takes 3-5 days on average. Shipping Fee is automatically calculated when checkout.

3. Return Policy:

We only accept refund if
・We delivered the wrong products to customer due to our mistakes
・We delivered a damage/defective item(s) to customer.Please contact us within 14 days of your purchase via Contact Us, and include order number, item(s) , and the reason for refund in a message section of the Contact Us page. We usually respond within one business day.